WHEN ALL ELSE FAILED, I PRAYED
Four years after starting my moving company, I couldn’t believe how successful and profitable we were. With little competition, we “booked” (closed) almost every job we bid on and made [...]
NO PRAISE, NO PLEASE, AND NO THANK YOU!
I confess, I had an unusual childhood because my parents thought the sun rose and set over me. My (brilliant) parents thought I was wonderful, perfect, and could do no [...]
BUY/SELL OR SHOTGUN
Ed Katz in the beginning… When looking back over my 40+ years of owning my own companies, I’m shocked at how naïve (and stupid) I was, especially in the beginning [...]
On June 18, 2018, JK Moving Services picked up our entire inventory of Mat-A-Doors®
Madison, Mississippi, June 12, 2018—JK Moving Services of Sterling, Virginia, is our IOMI® “poster child” in the DC market for adopting and implementing all our IOMI® best practice methods. When [...]
WARNING: STAY AWAY FROM OUR WORKERS!
Pretty blunt, huh? If you are a service provider in any industry, I urge you to verbally and in writing insert a similar warning (in legalese) in every customer contract. [...]
THE MOST INCREDIBLE FREE MARKETING/OPERATIONS TOOL
Let me tell you something—if Home Depot does it, you should, too. When I buy something (weekly) from Home Depot online, a few days later Home Depot emails me a [...]
Doing Good is Good for Business! Part II
In my last article, I extolled the benefits of offering office building managers a Disaster Recovery Program to strengthen your company’s relationships with them. If you recall, we mailed more [...]
Doing Good is Good for Business! Part I
Hurricane Andrew August 24, 1992 On August 27, 1992, I experienced a “close encounter of the strangest kind” that led me to develop a powerful new marketing strategy. That day, [...]
THE WAY TO TRAIN MOVERS (and other blue-collar workers)
In the bad old days before I knew any better, I tried to train workers by becoming their friend and getting them to like me. My first real experience in [...]
WARNING: THIS SHAPE TEST MAY BE ILLEGAL (Using it may be a violation of government regulations)
Years ago, I stumbled upon this personality test for screening prospective “white-collar” employees. Even though we found it incredibly accurate, you shouldn’t implement it unless your labor attorney confirms it’s [...]
WHAT’S YOUR BRAND?
Experts say a brand drives business to your door and keeps your customers loyal. What is a brand? It used to refer to a company’s name and clever slogan. “Coke® [...]
The High Cost of Sexual Harassment
My advice to you is, “Don’t even think about it.” As a 73-year-old guy, I’m too old (and too insensitive) to be politically correct. Therefore, if you’re a snowflake, please [...]
YOUR GOVERNMENT AT WORK (TO GET YOU?)
As a former business owner with employees, I learned a long time ago that our government does not always have our back; in fact, in many situations, it can be [...]
How to Prevent (or Reduce) Workers’ Comp Claims
Workers compensation claims are a huge business expense, not only in insurance costs but in lost work time and productivity. Let me give you a couple of examples from my [...]
4 SISTERS CARRY ON THE LEGACY
| Bart’s Office, Inc. | Bart’s 4 Sisters from left to right: Ashley Thibodeaux Herbert, COO, Alexie Thibodeaux, Chief Training Officer, Kasie T. Sheridan, Chief Administrative Officer and [...]