IOMI® Helps Armstrong Build Trust, Reduce Stress and Deliver Reliability

| Armstrong |

April, 2017–
Louisville, Kentucky – Louisville is famous for the Kentucky Derby, the Louisville Slugger baseball bat, and as the birthplace of boxing great Muhammad Ali. Louisville is also home to the second oldest branch of Armstrong Relocation & Companies. Building trust, reducing stress and delivering reliability around the globe are foundational principles of this nearly 100-year-old company that has been owned and operated by the same family since 1957.

Armstrong ensures that employees are aligned with these principles through constant training, through its internal Armstrong Center for Excellence, and through external education programs. The company’s commitment to quality, customer service and training motivated Armstrong-Louisville President Steve Yackey to enroll the entire branch staff in the IOMI® (International Office Moving Institute) online office moving seminar in February 2017.

“We wanted all our employees—sales, administrative, customer service, and operations—to learn IOMI’s best practices methods,” Yackey said. “One of Armstrong’s core values is that quality is ever-evolving and ever-changing. With our ongoing online training, we can be sure we’re estimating office move jobs accurately so they finish on time, for the price quoted,” he added.

The IOMI training also teaches movers how to minimize injury risks and damage to furniture, computers, and real property such as walls, floors, doors and elevators. Continuous team member training in Armstrong’s quality standards and approach to safety has resulted in uninterrupted coverage by a single insurance carrier since 1957.

While Louisville was the first Armstrong location to enroll in the IOMI course, the company’s Cleveland/Canton, Ohio, branch has also signed up.

Armstrong Relocation & Companies Quick Facts

  • 25 Armstrong agencies/locations in 15 states from coast to coast.
  • 20,000+ annual shipments
  • 1,512,700 sq. ft. U.S. domestic warehouse space
  • Global network in 175 countries
  • 947 agency employees; 445 drivers
  • 97 percent client retention rate
  • 29 consecutive years as United Van Lines Top Hauler

In the picture left to right are: Lisa Borgmann, Executive VP and Steve Yackey, President of Armstrong Relocation and Companies

Left to Right: Brad Wibbels, Warehouse Assistant Supervisor and Bobby Heron, Warehouse Supervisor

Drew Borgmann, VP Commercial Services

Office Move for Wells Fargo implementing IOMI® best practice techniques.

Office Move for Wells Fargo implementing IOMI® best practice techniques.

The International Office Moving Institute (IOMI®) is not an alliance, a trade association, or a moving company, but an independent, unbiased office moving resource and training organization beholden to no one. We accept no advertising. The links from within our pages to other web sites are reciprocal.

For more than a decade, many in the moving industry and companies planning a move have come to rely on as a steadfast source of best practices. We advocate, and through the International Office Moving Institute (IOMI®), teach:

• Minimizing the risk of damage to walls, floors, doors and elevators during your move.
IOMI® Certified Office Movers® and Certified Project Managers® learn the best practice methods for installing extensive building protection.

• Minimizing the risk of damage to furniture and computers during your move. IOMI® Certified Office Movers® and Certified Project Managers® learn the best-practice methods for wrapping every monitor, printer, CPU, server, and copier with two layers of anti-static bubble wrap (with the bubbles facing the bubbles) instead of pad-wrapping computers with filthy furniture pads.

• Timing is of the essence on your office move. If your mover doesn’t finish the job on time, it can cost your company thousands of dollars of nonproductive downtime. IOMI® Certified Office Movers® and Certified Project Managers® learn an estimating formula that’s based upon man-hours instead of the unreliable method typically used on household moves that’s based on weight.

The IOMI® proprietary estimating formula is uncannily accurate because it factors in not only volume but the unique logistics of both the building you’re moving from and to.

Why hire an IOMI®
Certified Office Mover®?

1. On time for the price quoted

One of the biggest complaints about movers is that they often badly underestimate the cost of a move and then don’t finish on time. An International Office Moving Institute (IOMI®)-trained mover learns a formula for accurately estimating cost. By calculating the number of trucks and movers for how long, IOMI® Certified Office Movers® can base estimates on man-hours, volume, and logistics, and not weight, which household movers typically use when quoting an office move. As a result, the chances of a move completing on time for the price quoted is greatly improved.

2. Minimize risk of damage

IOMI® Certified Office Movers® learn the latest techniques to minimize risk of damage to furniture and computers, and are trained in extensive building protection to minimize risk of damage to carpet, walls, doors, and door jambs.

3. Minimize downtime

There is a better way! IOMI® Certified Office Movers® understand that their customers can’t afford to shut down operations during a move, and are trained in techniques to keep client employees working. Many IOMI® graduates offer the “boxless” move — moving the contents in the furniture instead of the contents and the furniture.

Learn More About Becoming An
IOMI® Certified Office Mover®
Call 404-358-2172

By | 2018-04-05T18:24:26+00:00 April 5th, 2017|Uncategorized|